The Elms Medical Practice
2ND FLOOR, FOUNTAINS HEALTH
DELAMERE STREET, CHESTER CH1 4DS
Our Practice is located on the 2nd floor of the building alongside Fountains Medical Practice 01244 325721 and Speech & Language Therapy Service. The ground floor has a general information desk to help signpost patients when coming to the building. Also on the ground floor are Bridgewater Dental Practice 01244 356809 and Sexual Health Service 0800 323 1300. Physiotherapy 01244 385335, Podiatry 0800 195 4462 and the District Nursing Teams are located on the 3rd floor.
*Wheelchair Access *Lift Access *Cycle Parking *Car Parking
*Disabled WC *Disabled Parking *Baby Changing Facility
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West Cheshire is moving the out of hours call handling to NHS 111 on Thursday 31st March 2016. The answerphone message for patients when ringing the surgery will be changed to advise the patients to hang up and redial 111 if they need medical advice before the surgery re-opens. Practices will not redirect the call, as calls to 111 are free, and enable 111 to re-contact any disconnecting calls. They need to see the number from which the patient has called – not a redirected number. This service has now been live for nearly 3 years.
PATIENT PARTICIPATION GROUP MEETINGS 2016/2017
MONDAY 14TH MARCH 2016 @ 4.00PM
MONDAY 13TH JUNE 2016 @ 4.00PM
MONDAY 12TH SEPTEMBER 2016 @ 4.00PM
MONDAY 9TH JANUARY 2017 @ 4.00PM
Online Pre-Bookable Appointments
You can now pre-book online appointments for our Nurse Practitioner Louise Hammond. She can prescribe and make refarrals, she can help you in many areas instead of seeing a GP such as; women's health problems, contraceptive advice, children's illnesses, musculoskeletal problems, acute chest problems, minor illnesses, minor injuries, acne and other skin conditions.
PATIENT ONLINE ACCESS
Patient Access is a secure internet system that allows patients to perform tasks online such as booking appointments and medication requests. From the 1st April 2015 patients will also be able to view a summary of their medical records to include; a summary, allergies, current medications and immunisations. To do this you will need to sign up to our ONLINE ACCESS facility. You can do this by clicking on the Patient Access Icon below:
If you have already registered with Patient Access to use our online booking appointment or prescription service you will not need to register again. Please note, if you register to use Patient Access without getting your details from the Practice, you will have LIMITED ACCESS to the available services. You must visit the Practice to confirm your registration within 1 MONTH with PHOTOGRAPHIC ID, otherwise your application will be rejected and you will have to re-register for the service.
PLEASE NOTE WE ARE UNABLE TO PROVIDE ONLINE ACCESS FOR PATIENTS UNDER THE AGE OF 16.
ARE YOUR CONTACT DETAILS CORRECT?
Please inform us of any changes to your contact details as soon as possible. The Practices preferred method of contacting our patients now include text messages and emails along with the traditional methods of telephone calls and letters, therefore we would be grateful if you would update your details if they change.
Friends & Family Test
The Friends and Family test was a new contractual requirement from December 2014. It is for practices to offer all patients the opportunity to complete the test and then publish the results. It is for patients to provide feedback on the care and treatment they have received and to help improve services. You can complete the questionnaire by following the ling on this homepage on the right hand side or you can complete a questionnaire next time you visit the surgery.
The Elms Medical Pracitce
Younger Generation Newsletter
Please click on the link below to the December edition of our Newsletter for the
Younger Generation Newsletter April 2016
OVER 40'S NHS HEALTH CHECKS
The free NHS health Check is your chance to get your free midlife MOT. For adults in England aged 40 - 74 without a pre-existing condition, it checks your circulatory and vascular health and what your risk of getting a disabling vascular disease is. The NHS Guide explains what happens at the check, the reasons for having it done, and how to lower your risk.
If you would like to have this health check (strongly recommended!), please ask for a healthcheck appointment with our Healthcare Assistant.
For more information visit: www.healthcheck.nhs.uk
(Site updated 29/04/2016)