Welcome to The Elms Medical Practice Website
Here at The Elms Medical Practice we offer a full general practice service and run specialist clinics for diabetes, COPD, coronary heart disease and asthma sufferers and for minor surgery.
We aim to treat all our patients promptly, courteously and in complete confidence. We believe it is important that you know who you are speaking to and so our practice staff wear name badges and also identify themselves on the telephone.
View our Practice Newsletter HERE
Covid vaccinations given abroad or not showing on NHS app
Recording a vaccine received elsewhere on my GP records and NHS app
We have received a high number of requests to enter details of a COVID vaccinations onto our patients’ GP records and the NHS app. We appreciate that this is a confusing situation. Unfortunately, there is some conflicting information about this both in the media and within other parts of the NHS. Currently, it is not possible for us to record details of COVID vaccines in such a way that it will appear on the NHS app. The vaccine information which appears on the NHS App is taken from the IT systems used in the vaccine centres around the country, not a patient’s GP records.
Vaccines received in the UK
If you have had a vaccine in the UK, but it is not showing on the NHS App, it’s likely that there has been some kind of problem at the vaccine clinic. Either it was not entered correctly onto the IT system, or the IT system has failed to upload it onto the NHS App. If you are in this situation, please contact the centre where you received your COVID vaccine.
If this was at St Columba's, Chester Racecourse, Countess of Chester of any local Chester clinics please email email@example.com and give your full name, date of birth, NHS number and any details you have of your vaccine (a photo of the vaccine card would be ideal). If you have had a vaccine elsewhere in the UK, please contact the relevant vaccine site.
Vaccines received outside the England
If you received either one or both of your vaccine doses outside of the UK, we can enter this onto your GP record. It would be useful for us to have this information on your health records, and you can send it to us by email. You can attach a photo of any documents you have relating to the vaccine (including the manufacturer and the date it was given). However, at present, this information will not appear on the NHS app. This may change but that would require changes to the NHS App and it is outside of our control here at The Elms. In order to provide evidence that you have had a vaccine abroad, you will need to show whatever proof you have from the country where you had the vaccine.
Veterans in Mind Psychological Therapy Service
Veterans in Mind provide psychological therapy and recovery interventions to ex-service personnel who have served in the armed forces and are registered with a GP in Cheshire & Merseyside (excluding Liverpool).
Their aim is to contribute to improving the mental health and wellbeing of ex-forces personnel and their families.
How can I access the service?
To make a referral you can complete a simple online referral form by visiting www.gmmh. nhs.uk/military-veterans-services
Alternatively, you can contact the service on 0151 908 0019.
They accept self-referrals and referrals from healthcare professionals, GPs, third party organisations, family members or carers.
Please note that individuals referred into the service must be registered with a GP in Cheshire or Merseyside (excluding Liverpool).
For further information please click HERE
Military Veterans' Support Leaflet
Self-refer into our Social Prescribing Service and Low-level mental health service.
Social Prescribing Link Workers help to reduce health inequalities by supporting patient to unpick the complex issues that are affecting their wellbeing.
If you require more information or to self refer please click HERE
We are Still Here For You
During this Covid-19 pandemic, the safety of our patients and staff is paramount. We are following national and local guidance around how we can best offer healthcare and safely resume services. We also have to link in to what other hospitals and services are doing.
We are still limited in relation to the number of people we can have in the practice at any one time to ensure a safe environment for our patients and staff. For these reasons;
- Patients with appointments gain entry to the practice via the buzzer and intercom to the right of the doors into the practice. Our doors remain closed at this time
- Please do not arrive more than 5 minutes ahead of your appointment time as we may have to ask you to wait outside
- All patients are asked to wear a face mask whilst in the practice. Please discuss with our Reception Team in advance if you cannot wear a mask.
- The majority of consultations will be by telephone initially at least. Rest assured that if a clinician needs to see you face to face, arrangements will be made. You may also be asked to send in photographs where this is likely to help a clinician
Don’t let worries about Covid-19 stop you seeking medical help when you need it. If you or a loved one has signs of a serious condition or illness like a stroke or severe chest pain get help straight away by going to A&E or calling 999 https://www.nhs.uk/nhs-services/urgent-and-emergency-care-services/when-to-go-to-ae/
Try the NHS App
If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
The NHS App also allows you to;
- View and share proof of your COVID-19 Status for Travel.
- View your vaccination details, the date, vaccine and batch number.
- Download a PDF vaccination certificate or receive a copy by email.
Please note your GP cannot provide this Vaccination Certificate
You can use the NHS App to get health advice, book appointments, order repeat prescriptions, view your GP health record and more.
For more information go to www.nhs.uk/nhsapp'
or you can watch the NHS login set up process video below
Choose if data from your health records is shared for research and planning
Your health records contain a type of data called confidential patient information. This data can be used to help with research and planning.
You can choose to stop your confidential patient information being used for research and planning. You can also make a choice for someone else like your children under the age of 13.
Your choice will only apply to the health and care system in England. This does not apply to health or care services accessed in Scotland, Wales or Northern Ireland.
For further information click HERE
or alternatively you can down the form HERE and hand/post to the practice.
Your GP cannot do this on your behalf
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The Elms are excited to announce that we can now provide eConsult for our patients.
This service is accessed via our website and will enable patients to access safe and efficient advice for their health conditions and consult with their GP from the convenience of their own home!
Please ensure that you don't attach photographs of intimate areas with your e-consult. These will be deleted and not added to your consultation.
For more information please see the following video:
e-Consult Patient Video
Connecting Patients with Care Providers in the Community
Care Hub is an online directory of services and providers that anyone can access to help improve & support self-care.
Click the image above to visit the Care Hub website and for further information.
You can now refer yourself for Physiotherapy - NO GP Appointment needed!
Click HERE for more details.
Extended Hours Appointment Service.
All patients registered with a GP Practice in West Cheshire can now book a routine appointment, up to two weeks in advance, in the evenings and Saturday & Sunday Mornings.
You will not be able to see your own GP but you will be seen by a suitably qualified health professional such as a doctor or practice nurse.
You can book an appointment up to two weeks in advance by ringing the following number:
0300 123 7743, Monday to Friday between 8:00 am – 6:00 pm.
Health Professionals that can be booked via Extended Hours Service are:
- Physio First
- Well-being Co-Ordinator
Please see the leaflet below for a list of clinic times and locations:
Extended Hours Clinic Times and Locations
Primary Eyecare provides NHS funded eyecare services across large parts of England. The services are available from the majority of local opticians.
For more information or self referral click HERE
(Site updated 29/10/2021)